DELIVERY TIMES AND RETURNS
• Shipping Catalonia delivery in 24 hours.
• Shipping Spain peninsula delivery in 24/48 hours.
• Shipping Balearic Islands and Portugal delivery in 24/48 hours.
• Shipping Canary Islands, Ceuta and Melilla delivery in 3-7 days.
• Shipping Europe delivery in 24-72 hours.
• International Shipping delivery in 3-7 days (may vary depending on customs).
• Free returns only for defective product.
PRODUCT PRICES
Handbol A UN PAS guarantees the price of the product on the day you make the purchase, regardless of the day the delivery is made.
All prices shown on the website http://www.handbolaunpas.com include the Value Added Tax (VAT) in force at any given time, except the orders with shipping out of the European Economics Community that will be shown and sold without Taxes (without VAT). Because Taxes will be paid in their country before the delivery.
The price of the product does not include shipping costs. The validity of the promotions will have the temporary character that is required at all times.
SHIPPING AND DELIVERIES
Handbol A UN PAS reserves the right to change the type of shipment and the company as long as it is not detrimental to the customer.
Payments made by bank transfer or account deposit will not be accepted until we receive proof of payment and money is placed in our bank account.
Catalonia
Shipping costs €5. Free for all import orders equal to or greater than €80. Delivery in 24 hours. Shipping with the MRW company.
Peninsular Spain
Shipping costs €6,5. Free for all import orders equal to or greater than €80. Delivery between 24 and 48 hours. Shipping with the MRW company.
* Postage will be paid whenever there is a promotion or discount.
Balearic Islands | Portugal
Shipping costs €7.5. Free for import orders equal to or greater than €80. Delivery between 24 and 48 hours. Shipping with the MRW company.
* Postage will be paid whenever there is a promotion or discount.
Canary Islands
Shipping costs €9. Free for purchases over €80. Handbol A UN PAS is not responsible for customs taxes. Delivery between 3 and 7 days. Shipping with the Correos Express company.
* Postage will be paid whenever there is a promotion or discount.
Ceuta | Melilla
Shipping costs €12. Delivery between 3 and 7 days. Handbol A UN PAS is not responsible for customs taxes. Shipping with the Correos Express company. * Postage will be paid whenever there is a promotion or discount.
France | Italy
Shipping costs €15. Delivery between 24-72 hours. I ship with the company UPS. * Postage will be paid whenever there is a promotion or discount.
International Shipping
Shipping costs €25 for Europe. Shipments will be made through the company UPS or Fedex. Delivery between 24-72 hours. Handbol A UN PAS is not responsible for customs taxes.
* Postage will be paid whenever there is a promotion or discount.
International deliveries
Shipping costs €45 rest of the world. Handbol A UN PAS is not responsible for customs taxes. The delivery time between 3-7 days. I ship with the company UPS or Fedex.
* Postage will be paid whenever there is a promotion or discount. Change or return is paid by the costumer.
There are some countries where the fees and taxes applied at customs can be very high. According to our experience these countries are: Argentina, Brazil, Uruguai, Chile... Also countries in the East of Europe can be problematic. You should inform yourself about the taxes in your country before placing an order. The acquisition of a package in Handbol A UN PAS implies acceptance of these conditions.
ABOUT CUSTOMS AND TAXES
In the event that a package is detained at customs, it will be the buyer's responsability to pay any taxes and customs fees that apply to the package. Handbolaunpas is not responsible for the cost of customs, nor for any delay that may be caused to the delivery of the package. The customer will not be able to return their order for this reason, except for an error made by Handbolaunpas.
PAYMENT METHODS
Online payment by credit card: Visa Electron and Mastercard. It is done through the secure payment gateway of Sermepa de Banc de Sabadell.
Account Deposit and Bank Transfer: Once the order has been placed, on our website we will provide you with the Handbol A UN PAS account number, where you will have to make the deposit within 24 hours, indicating the order number, your name and surname , and send the proof of payment by email to be able to send the package.
RETURNS FOR EXCHANGE
Returns are accepted, only for change of size or model, as long as the product is in perfect condition, has not been used and is returned with the same packaging, including guarantees, labels and instructions for use. Once its status has been verified, we will start the change process. All our products have their current guarantee as declared by Spanish Law. The return will be carried out within 15 days after receiving the product. The transport of the return will be borne by Handbol A UN PAS, for purchases over €100, once for a change in number or size, for products that are not on sale and for orders within Spanish territory.
If no product is found that is to your liking, we will make a bonus for the amount of the purchase, without an expiration date, for future purchases.
For returns outside the Spanish peninsular territory and Portugal, transport costs and possible customs costs are the responsibility of the customer.
In the event of a defective product or wrong shipment, all expenses will be borne by Handbol A UN PAS.
To make a change or return, send us an email to [email protected] or you can call 93 763 42 84.
ORDER TRACKING
Orders can be tracked throughout the process:
• Through email, which we send from the store to report on the status.
• Using the order number for any questions or queries.